Making a Complaint

 
 
 

 

Make a complaintAt Swale Heating we pride ourselves on our excellent customer service. Despite striving for the highest levels of customer satisfaction, on rare occasions things can go wrong.  In these instances, we are committed to taking any necessary corrective action.

We would like to encourage our customers to get in touch and let us know about any problems they have faced, so that we can provide a solution and look to improve the service we offer to our customers.

If you wish to discuss anything that you are not happy with please contact us using one of the methods below:
 
  • Email: [email protected]

  • Phone: 01795 47 70 98
To enable us to deal with your complaint in the most efficient manner possible, we recommend that all customers provide their name, address, phone number and full details of the problem.
 
We will endeavour to respond to all complaints within 24 hours.