Boiler repairs for new customers

If you are looking for a company to carry out your emergency boiler repairs, then please call us on 01795 477098 and one of our team will endeavour to help and get someone out to you without delay. Alternatively, you can use our contact page online.

We always tell you what the call-out fee will be up front before we send our engineer to your property. We'll keep you informed throughout regarding any additional costs involved, so you will never face an unexpected bill.

Emergency call-out charges are as follows:

It’s very common for boilers to need emergency repairs, and hiring a professional boiler engineer can mean a quick diagnosis and repair.

Below are the initial emergency call-out costs for new customers:

Monday to Friday 8:00am-5:30pm (Gas/LPG/Oil) 

£103 inc VAT

Outside of the above times (Gas/LPG/Oil)

£137 inc VAT

Bank Holidays (Gas/LPG/Oil)

£158 inc VAT

Fixed fee includes up to 1 hour of labour and excludes any parts required. Additional hours beyond the first inclusive hour will be chargeable.

Rely on us to keep you warm with our boiler cover plans. We offer one full service on your appliance and system each year, unlimited call-outs available 24 hours a day, 365 days a year, all parts and labour included, energy efficiency advice from our Gas Safe registered engineer, and no excess fee. Whether you are looking for an annual service or fully comprehensive cover, we have a plan suited to every boiler.

What do we cover?

At Swale Heating, we highly recommend ensuring that you have boiler cover to avoid unexpected repairs and breakdowns. Whether you are looking for an annual service or fully comprehensive cover, we have a plan suited to every boiler - gas and oil. 

Below are the cover plans we have on offer:

Boiler cover plans from just £13.50 per month

Rely on us to keep you warm with our boiler cover plans. We offer one full service on your appliance and system each year, unlimited call-outs available 24 hours a day, 365 days a year, all parts and labour included, energy efficiency advice from our Gas Safe registered engineer, and no excess fee. Whether you are looking for an annual service or fully comprehensive cover, we have a plan suited to every boiler.