Customer Testimonials

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Richard May 11, 2021
We have been a customer of Swale for 20 plus years. They have recently fitted a new boiler which was carried out in the day and all done efficiently. With the new boiler Swale also reduced the cost of the service contract during the period of the boiler guarantee. After the boiler installation we noticed the pump was noisy and one of the TRV's was not working. These have all been repaired within the service contract. Excellent service, well done Swale keep it up.
Ron May 06, 2021
Your engineer was very punctual & polite his work place was very tidy & clean a nice chap.
Terry May 04, 2021
Today Swale Heating fitted a new part to my system. The work was carried out by their operative Colin who had to manoeuvre through several problems to fit the part and completed a difficult task in a professional manner.
Brigid April 29, 2021
Engineer arrived at time specified. Very polite and considerate. Service of boiler carried out professionally. Would recommend.
David April 27, 2021
The engineer called before coming to the house. On arrival he was wearing his mask. Anthony S was friendly and very efficient with the service. Anthony was thorough in making sure that the boiler was running as manufactures guidance. Everything was tidied away and the boiler left working well.
Mr Francis April 22, 2021
Today Anthony from swale heating came and serviced my boiler. He was very professional and had a very good mannerism. I was totally satisfied with the service and have no complaints thankyou.
Miss Dolphy April 20, 2021
I have always been treated with the upmost respect, care and kindness while talking to either the operatives booking the jobs or the workers themselves.... The workmen are always very efficient and most importantly they always talk me through what has gone wrong, what they will or have done and what I should or shouldn't do for future reference. My housing association have changed the company they use for this service quite a few times and I am really hoping they will stick with your company. I have had consistent problems with my boiler and radiators and have had to call your guys out on so many occasions and they have always been on time and friendly. Massive thank you to you all.
Donna Nelson April 15, 2021
Tim who came to do our annual boiler service was a really lovely chap. Friendly but professional (Answered all of my boiler questions), had his shoe covers to protect our carpets and was covid safe with all of his ppe. Awesome!
Dee Oakley April 13, 2021
Engineer who came round was very friendly. He wore mask and gloves and kept his distance. Was very thorough and did the job. Thank you.
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