Customer Testimonials

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Mr Harvey March 28, 2019
Good communication and excellent service.
Sideny March 28, 2019
The response to our urgent call out (on a Sunday) was excellent. The young man who attended, was not only very knowledgeable but also very polite, pleasant and patient. He explained everything to us in terms we could understand.
Andy March 26, 2019
Excellent service, engineer arrived within 3 hours on a Sunday and got us going. He then arranged for further work be undertaken under the contract. This work was completed quickly with no mess.
Ellie March 26, 2019
Wow, the engineer diagnosed, rung through to his office team, who let him go collect a part from Norwich! The engineer came back and fitted it leaving me with heating. Cannot ask for any better. Thank you to engineer and helpful office staff for sorting in one day. Keep up the great service.
D Green March 21, 2019
Great service solved long standing problem. Had a series of difficulties with our central heating system which were finally resolved this week after a visit from an excellent engineer who really went the extra mile to solve the problem.This related to the thermostat and making sure that it received a positive signal all of the time. A simple solution to a long standing problem.
Mr A Price March 21, 2019
We have been with Swale Heating for three years and their service has always been very good. We recently had our boiler booked for its annual service. During the service a leak was discovered on the heat exchanger. The engineer informed us of this upon completion and said the new seal was placed on order. The following morning at 08:45 I received a call telling me the part was available and could the engineer return today to fit it. You cannot get better service than that. Well done Swale Heating and thanks to Steve the engineer.
David March 19, 2019
Yearly service carried efficiently and unreliable thermostat replaced as part of the service. All done on time and no mess.
Mr NJP March 19, 2019
I’ve used Swale for the past 4/5 years. Have been brilliant at every turn. They’ve installed my boiler, done the yearly checks, installed new rads. No issue whatsoever. Would defo recommend.
Mrs Franks March 14, 2019
Very efficient and smart, have recommended them to friends.