Good service. Was kept up to date as to when the engineer was arriving. Very friendly and competent and everything was left tidy and clean.
August 13, 2020
The engineer was efficient, effective, knowledgeable and polite. I had confidence in his work and the gas safety of my equipment and home.
Miss J Marsh
August 11, 2020
I had to change my original appointment time which was very easy to do, online and i received both email and text confirmation about my appointment time from Swale Heating. The engineer was actually slightly early, which was great, he was polite and thorough.
August 06, 2020
The service that Swale Heating gives has always been 1st class we had the service man call this week to carry out our annual boiler service he was very polite wore a mask at all times and very efficient at carrying out his work, would recommend Swale Heating to everyone.
August 04, 2020
A good job well done, polite and pleasant and tidy after work done.
July 30, 2020
Two members of your service engineers came to service our boiler on Wednesday 22nd. They were very polite, did what needed doing.
July 28, 2020
Really good, got in contact straight away and solved problem in minutes and very polite, thank you
July 23, 2020
The engineer phoned ahead of arrival and was on time, worked methodically and cleanly and was very professional. The same excellent service we had when Swale Heating replaced our boiler a year ago. Strongly recommend them.
July 21, 2020
Very happy with Kevin's work servicing our boiler. Was very professional, polite (answered my questions) and cleaned up after himself. Overall, very satisfied!
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Over 130,000 people trust us with keeping them warm
This was the yearly check. Not one, but two people turned up this year. Both were polite and friendly. I have had Swale Heating for several years now, they always arrive when they say they will, unlike the people I had before them. A year or so ago I had a problem where if I just turned the hot water on the rad's also got hot. Not what you need in summer. Swale Heating came out, fitted a new part, and were gone. No hassle, and no mess. I know that if I get a problem with my gas heating then Swale are only a phone call away.
Good service on the telephone, and with all aspects regarding the engineer’s visit.
The engineers name was Cello he was very polite and nothing was to much he sorted the water heating problem out. Very professional made sure that everything was working well before leaving without any mess or cleaning up to do
Thanks Swale it's been an pleasure to have the work done by your company. Keep up the good work.
I can't praise the engineer who came to do our annual boiler check enough. His name is Jake Edwards. He traveled all the way from Dover to Manchester and back on a Friday night just to make sure that he had the right part to fix our boiler. He came with Mark Thompson today (Monday) and managed to fix our boiler so that we had the minimum time with no heating or hot water. We really are so grateful for customer service that went far above anything we have ever experienced! Thanks to both engineers and an extra special thank you to Jake!!
Top service from Marc, was efficient and thorough and talked through the service process at the end of the visit. Very positive experience.
Amazing service!!! Fixed my boiler over the phone! Fantastic expert advice from a very lovely well spoken knowledgable lady, Sam.
Many Thanks Sam! Keep up the good work :-)
Annual boiler service, they were on time, they found 2 minor things not quite right with the boiler and remedied them straight away. Plumber was polite and friendly, all this earned them a 5 star award from me.
Engineers always polite and helpful. Several times I have had the same engineer who has been brilliant.
Excellent service from a highly trained and knowledgable engineer. Gas hob and smoke alarms checked ,very comforting.
Swale Heating is proud to be trusted by over 100,000 customers to keep them safe and warm, every day of every year. We offer expert guidance in choosing, installing and maintaining the best heating and boiler systems & products available today. With over 300 field based staff, we offer a best value and always available installations, servicing and breakdown service across the South East, London and East Anglia.
Credit is subject to status and affordability. Terms and conditions apply. Swale Heating Ltd, Heard Way, Eurolink Ind. Est. Sittingbourne, Kent, ME10 3SA (Register no. 01076034) act as a credit broker and not the lender. Credit is provided by Hitachi Personal Finance, a trading style of Hitachi Capital (UK) PLC with whom we have a commercial relationship and we receive a commission.