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Installation Terms & Conditions

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Terms and Conditions found on this website do not relate, nor imply terms and conditions set out for Boiler Installations, Contract Services or Service Repairs. Full terms and conditions for such services are available upon request.

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Over 130,000 people trust us with keeping them warm

William

Engineer was in good time within time slot allotted, was very pleasant, and thorough, my boiler is only just a year old so he didn't have any issues to deal with, but on the whole job done and no problems.

Leslie

This was the yearly check. Not one, but two people turned up this year. Both were polite and friendly. I have had Swale Heating for several years now, they always arrive when they say they will, unlike the people I had before them. A year or so ago I had a problem where if I just turned the hot water on the rad's also got hot. Not what you need in summer. Swale Heating came out, fitted a new part, and were gone. No hassle, and no mess. I know that if I get a problem with my gas heating then Swale are only a phone call away.

Mr Stewart

Good service on the telephone, and with all aspects regarding the engineer’s visit.

Paul

The engineers name was Cello he was very polite and nothing was to much he sorted the water heating problem out. Very professional made sure that everything was working well before leaving without any mess or cleaning up to do Thanks Swale it's been an pleasure to have the work done by your company. Keep up the good work.

Susan

I can't praise the engineer who came to do our annual boiler check enough. His name is Jake Edwards. He traveled all the way from Dover to Manchester and back on a Friday night just to make sure that he had the right part to fix our boiler. He came with Mark Thompson today (Monday) and managed to fix our boiler so that we had the minimum time with no heating or hot water. We really are so grateful for customer service that went far above anything we have ever experienced! Thanks to both engineers and an extra special thank you to Jake!!

Rachel Henry

Top service from Marc, was efficient and thorough and talked through the service process at the end of the visit. Very positive experience.

K Clarke

Amazing service!!! Fixed my boiler over the phone! Fantastic expert advice from a very lovely well spoken knowledgable lady, Sam. Many Thanks Sam! Keep up the good work :-)

Mr Evans

Annual boiler service, they were on time, they found 2 minor things not quite right with the boiler and remedied them straight away. Plumber was polite and friendly, all this earned them a 5 star award from me.

Jean B

Engineers always polite and helpful. Several times I have had the same engineer who has been brilliant.

Latest News

Gas Safe Week - Doug

Gas Safe Week 2020

Gas Safety Week is run annually to raise awareness of gas safety and the importance of taking care of your home and commercial gas appliances.

Why Think About Your Boiler This Summer?

Most people turn off their heating and forget about it for the summer months. Sound familiar? Do not worry, we are not going to tell you to keep your heating on all summer!

Smart Thermostats and Your Home

Turning things on and off by voice control is slowly being the ‘norm’ within homes throughout the United Kingdom.

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