Customer Feedback



Make a complaintAt Swale Heating we value our customers' feedback; it helps us to improve the service we deliver and reward staff for jobs well done.

We welcome comments about your experience for times where we've exceeded your expectations and for times when we didn't quite get it right. In these instances, we are committed to taking any necessary corrective action.

We would like to encourage our customers to get in touch and let us know about any problems they have faced, so that we can provide a solution and look to improve the service we offer.

If you wish to provide us with feedback, please contact us using one of the methods below:
  • Phone: 01795 47 70 98
To enable us to deal with your comments in the most efficient manner possible, we recommend that all customers provide their name, address and phone number.
We will endeavour to respond to all comments that request a response within 24 hours.