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This was the yearly check. Not one, but two people turned up this year. Both were polite and friendly. I have had Swale Heating for several years now, they always arrive when they say they will, unlike the people I had before them. A year or so ago I had a problem where if I just turned the hot water on the rad's also got hot. Not what you need in summer. Swale Heating came out, fitted a new part, and were gone. No hassle, and no mess. I know that if I get a problem with my gas heating then Swale are only a phone call away.

Good service on the telephone, and with all aspects regarding the engineer’s visit.

The engineers name was Cello he was very polite and nothing was to much he sorted the water heating problem out. Very professional made sure that everything was working well before leaving without any mess or cleaning up to do Thanks Swale it's been an pleasure to have the work done by your company. Keep up the good work.

I can't praise the engineer who came to do our annual boiler check enough. His name is Jake Edwards. He traveled all the way from Dover to Manchester and back on a Friday night just to make sure that he had the right part to fix our boiler. He came with Mark Thompson today (Monday) and managed to fix our boiler so that we had the minimum time with no heating or hot water. We really are so grateful for customer service that went far above anything we have ever experienced! Thanks to both engineers and an extra special thank you to Jake!!

Top service from Marc, was efficient and thorough and talked through the service process at the end of the visit. Very positive experience.

Amazing service!!! Fixed my boiler over the phone! Fantastic expert advice from a very lovely well spoken knowledgable lady, Sam. Many Thanks Sam! Keep up the good work :-)

Annual boiler service, they were on time, they found 2 minor things not quite right with the boiler and remedied them straight away. Plumber was polite and friendly, all this earned them a 5 star award from me.

Engineers always polite and helpful. Several times I have had the same engineer who has been brilliant.

Excellent service from a highly trained and knowledgable engineer. Gas hob and smoke alarms checked ,very comforting.