The engineers name was Cello he was very polite and nothing was to much he sorted the water heating problem out. Very professional made sure that everything was working well before leaving without any mess or cleaning up to do
Thanks Swale it's been an pleasure to have the work done by your company. Keep up the good work.
September 08, 2020
I can't praise the engineer who came to do our annual boiler check enough. His name is Jake Edwards. He traveled all the way from Dover to Manchester and back on a Friday night just to make sure that he had the right part to fix our boiler. He came with Mark Thompson today (Monday) and managed to fix our boiler so that we had the minimum time with no heating or hot water. We really are so grateful for customer service that went far above anything we have ever experienced! Thanks to both engineers and an extra special thank you to Jake!!
September 03, 2020
Top service from Marc, was efficient and thorough and talked through the service process at the end of the visit. Very positive experience.
September 01, 2020
Amazing service!!! Fixed my boiler over the phone! Fantastic expert advice from a very lovely well spoken knowledgable lady, Sam.
Many Thanks Sam! Keep up the good work :-)
August 27, 2020
Annual boiler service, they were on time, they found 2 minor things not quite right with the boiler and remedied them straight away. Plumber was polite and friendly, all this earned them a 5 star award from me.
August 25, 2020
Engineers always polite and helpful. Several times I have had the same engineer who has been brilliant.
August 20, 2020
Excellent service from a highly trained and knowledgable engineer. Gas hob and smoke alarms checked ,very comforting.
August 18, 2020
Good service. Was kept up to date as to when the engineer was arriving. Very friendly and competent and everything was left tidy and clean.
August 13, 2020
The engineer was efficient, effective, knowledgeable and polite. I had confidence in his work and the gas safety of my equipment and home.
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Over 130,000 people trust us with keeping them warm
Thank you Swale Heating for the excellent service. Emergency with an elderly relative, next day morning appointment given. Engineer arrived on time, work carried out in friendly and professional manner. Massive thank you to Steve for the many phone calls. It's good to know that there are still company's that care about their customers needs.
The office called us to say the engineer had a cancellation and asked if it was OK to do the service on our boiler instead. When he came he was polite and efficient. No mess left behind and he explained the results to us. As always cannot fault Swale Heating. Would recommend them to anyone.
Friendly and professional engineer. Carried out a thorough check on boiler and gas supply and was quick and efficient.
Very friendly engineer. Called before to remind me. Mask worn.
Swale Heating fitted new boiler at my mother in laws house. It was a big job due to it being an oil using boiler. The service received was excellent and stress free. We wouldn't hesitate to recommend Swale Heating. We have a yearly service contract with Swale and have always had very good and efficient service.
Good phone response. All engineers very competent.
Had them for many years. Had new boiler fitted a while ago and a few CH additions. Yearly service is undertaken by friendly and competent engineers.
Very diligent engineer. Pleasant and helpful attitude.
As ever, Swale do just what you expect; good service, good timing and good communications! All that you want for a service....
A boiler may be moved for many reasons, the most common being convenience. For instance, your boiler might be taking up space in a kitchen cupboard, or it could be noisy and disturbing sleep in your bedroom, among other things.
Swale Heating is proud to be trusted by over 100,000 customers to keep them safe and warm, every day of every year. We offer expert guidance in choosing, installing and maintaining the best heating and boiler systems & products available today. With over 300 field based staff, we offer a best value and always available installations, servicing and breakdown service across the South East, London and East Anglia.
Credit is subject to status and affordability. Terms and conditions apply. Swale Heating Ltd, Heard Way, Eurolink Ind. Est. Sittingbourne, Kent, ME10 3SA (Register no. 01076034) act as a credit broker and not the lender. Credit is provided by Hitachi Personal Finance, a trading style of Hitachi Capital (UK) PLC with whom we have a commercial relationship and we receive a commission.