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Potential Fraudulent Activity
It has come to our attention that there have been some attempts from external parties to fraudulently take money from our customers while pretending to act on behalf of Swale Heating.
The fraudsters have been contacting Swale Heating customers and suggesting that they should cancel any existing Direct Debit agreement with us and replace this with a new ‘Quickfix’ cover worth around £199.00. This is a scam.
We would like to reiterate that this is absolutely nothing to do with Swale Heating in any way and we would recommend that any customer who has being contacted regarding this ‘Quickfix’ cover should refrain from giving their bank or card details out over the phone.
We recommend that any customers approached or concerned about this matter call us on 0800 731 33 44 in the first instance. We would also encourage anyone with information about this fraudulent activity to come forward with any information they have available.