Installations Administrator

Installations Administrator

Sittingbourne

Basic Salary £20,000

Full time, Permanent, Monday-Friday

Are you an amazing Administrator who loves attention to detail and thrives off working to deadlines? If so then this is the job for you!

Swale Heating are one of the biggest and most recognised heating specialists in Kent. We are relied on to keep over 100,000 households across London, the South East and East Anglia safe and warm. This is a unique opportunity to work with a growing Award Winning Company that is committed to the continuous learning and training of its staff!

WAIT! What’s in it for you?

Our Company Benefits include:

  • 28 days annual leave entitlement (including bank holidays)
  • Discounted gym memberships, cinema, shopping vouchers and more
  • Buy & Sell Annual leave scheme
  • Employee Assistance Programme
  • Private Healthcare plan
  • Company pension scheme
  • Access to Headspace meditation app
  • Access to Sodexo benefits portal

What do we need from you?

  • GCSEs A-C
  • Strong communication skills, including telephone and computer (Excel)
  • Experience of recording work, data entry and closing off jobs when finished.
  • Proven ambassador for customer service excellence
  • The company operates extensive IT systems and mobile technology. You will be expected to familiarise yourself with the operation of such systems.

Purpose of the Role:

  • To deal with incoming and outgoing customer telephone calls.
  • To liaise with the customers to ensure that all is progressing well to provide information with ongoing works.
  • To adjust and input the client details on our operating system.
  • To maintain accurate date input and keep spreadsheets up to date.
  • Manage incoming emails from both clients and other internal departments.
  • To close work off ensuring that all documentation is available, fit for purpose and have been recorded correctly.
  • Where required adjust the LGSR and annual servicing dates such that compliance is managed correctly.
  • To be responsible for any additional material orders being sent to the jobs is correctly authorised and recorded.

What are you waiting for? Apply now!

Please note, CV’s are viewed on receipt. Therefore, we reserve the right to close or extend this position depending on application numbers.

Swale Heating Ltd is an equal opportunities employer and positively welcomes applications from every section of the community.

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