Contract Manager

Client Relations Manager / Contract Manager


Basic Salary £37,000 - £39,000 

Full time, Permanent, Monday-Friday

Are you an amazing Client Relations Manager who strives to build, maintain, and strengthen a company’s relationship with clients? Then this is the job for you!

Swale Heating are one of the biggest and most recognised heating specialists in Kent. We are relied on to keep over 100,000 households across London, the South East and East Anglia safe and warm. This is a unique opportunity to work with a growing Award Winning Company that is committed to the continuous learning and training of its staff!

WAIT! What’s in it for you?

Our Company Benefits include:

  • 25 days annual leave entitlement (excluding bank holidays)
  • Discounted gym memberships, cinema, shopping vouchers and more
  • Buy & Sell Annual leave scheme
  • Employee Assistance Programme
  • Private Healthcare plan
  • Company pension scheme
  • Access to Headspace meditation app
  • Access to Sodexo benefits portal

What do we need from you?

  • Essential experience within a customer facing / key account management role,
  • Will have excellent planning and organising skills
  • Well-developed, analytical, and problem-solving skills
  • Good interpersonal and relationship building skills that allow collaboration with other departments
  • Understand and can follow organisation’s goals and values relaying and sharing with staff and clients

Purpose of the Role:

You will be a single point of contact for strategic leader and advisor, working with our clients, stakeholders, and other providers to meet our team’s fundamental outcome. Liaising extensively with clients and internal colleagues giving constructive feedback, resolving problems and aim to continuously improve our service to be the provider of choice.

What are you waiting for? Apply now!

Please note, CV’s are viewed on receipt. Therefore, we reserve the right to close or extend this position depending on application numbers.

Swale Heating Ltd is an equal opportunities employer and positively welcomes applications from every section of the community.

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